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ISA Server 2004 Technical Overview-Level 200 (Oct 31 2004 00:02 GMT) - This session will take an in-depth look at Internet Security and Accelerator Server 2004. ISA Server 2004 is the advanced application layer firewall, VPN, and Web cache solution that enables customers to easily maximize existing IT investments by improving network security and performance. It will cover a variety of areas within the product, starting with an architectural view and a briefing foray into firewall and different firewall configuration and how ISA can easily be configured into these configurations. |
ITPapers.com - Recent Windows NT / 2000 / 2003 White Papers
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Managing Windows Server 2003 Best Practices - Part 3: DNS Administration-Level 200 (Oct 31 2004 00:02 GMT) - Are you seeking greater familiarity with the fundamentals of Windows Server 2003 management? If so, be sure to check out this four-part series on managing Windows Server 2003 Best Practices. Part three, will outline essential administrative tasks and the frequency at which they should be performed when managing DNS servers, and illustrate the basics of backup and restore, scope and database maintenance. It will then walk through the Microsoft Operations Framework (MOF) guidelines for planning, deploying, and maintaining IT operational processes in support of mission-critical service solutions. |
ITPapers.com - Recent Software Engineering White Papers
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Writing Secure Code - Threat Defense Part 1-Level 200 (Oct 31 2004 00:02 GMT) - This is part 1 of a 3-part series for experienced developers. In this series, you will learn established best practices for applying security principles throughout the development process. You will learn effective strategies for defending common security threats such as buffer overruns, cross-site scripting, SQL injection, and denial of service attacks. Parts 2 and 3 of the series will be presented on 9/24 and 10/1, respectively. |
ITPapers.com - Recent Software Engineering White Papers
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Extensibility in Visual Studio 2005 Team System-Level 200 (Oct 31 2004 00:02 GMT) - Visual Studio Team System is a powerful new suite of tools and facilities to be offered as part of the Visual Studio 2005 family. At its core lies the Team Foundation, a set of server-based team collaboration tools that supports source control, work item tracking, build creation and more, enabling organizations to effortlessly manage and track the progress and health of software development projects. The Team Foundation is built on a flexible model that supports extension by third parties and customers alike. This webcast, will focus on the Team Foundation extensibility architecture while providing a broad overview of extensibility throughout the tools included in Visual Studio Team System. |
ITPapers.com - Recent Software Engineering White Papers
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Mathematics Based Software Construction Models (Part 3 of 6): Streamlined Program Coding in C#-Level 200 (Oct 31 2004 00:02 GMT) - How much valuable development time do you spend re-engineering your custom components to suit to new purposes, or adapting a design idea to address a new challenge? Imagine how much more efficient the process would be if you had a carefully thought out array of easily adaptable Visual C# program-types and a few well chosen, highly compatible components, all of which were designed to combine seamlessly and effectively. In this third installment in the six-part webcast series focusing on the powerful concept of mathematics-based software models and components, watch it as they illustrate how easy it is to use these few elements to construct a complete range of correctly designed C# programs. |
ITPapers.com - Recent Software Engineering White Papers
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Patterns & Practices Live: Enterprise Library Sneak Preview-Level 200 (Oct 31 2004 00:02 GMT) - Enterprise Library is a major new release of the patterns & practices Application Blocks, which are reusable software components designed to assist developers with common enterprise development challenges. Enterprise Library 1.0 will bring together new releases of the most widely reusable blocks into a single, integrated download, with an emphasis on consistency, integration, extensibility and ease of use. This webcast will provide an early look at what to expect in Enterprise Library. |
DebWire
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PBS: Rumsfeld?s War (Oct 31 2004 00:02 GMT) - More quality programming from PBS (a joint report from FRONTLINE and The Washington Post): With the United States Army deployed in a dozen hotspots around the world—on constant alert in Afghanistan and taking casualties almost every day in Iraq—some current and former officers now say the army is on the verge ... |
The Dax Files
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Recipes? (Oct 31 2004 00:02 GMT) - I keep seeing this latest Carnival of the Recipes around the ole B'sphere. I think the idea is really cool, but not something I'd want to participate in. After spending twenty plus years in food service, I've prepared thousands of dishes. I use recipes as a type of suggestion. Except ... |
ITPapers.com - Recent Migration Tools White Papers
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Microsoft Virtual Server: Technical Overview-Level 200 (Oct 31 2004 00:02 GMT) - Virtual machine technology allows multiple operating systems to run concurrently on a single machine, which can boost administrator productivity and operating efficiency. The technology of Microsoft Virtual Server helps migrate existing applications and consolidate applications on fewer servers. This webcast will provide a clearer understanding of what a virtual environment is, offer a comparison between the Virtual Server product and the desktop product, Microsoft Virtual PC, and include recommendations on when to use each solution. You will also learn how to install and configure each of these products. |
ITPapers.com - Recent Migration Tools White Papers
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Upgrade to and Secure Active Directory With the Quest Migration Suite (Oct 31 2004 00:02 GMT) - Quest Migration Suite for Active Directory is a ZeroIMPACT solution that utilizes distributed processing and robust project management features to assist you in planning and executing your migration projects to Active Directory from Windows NT, Novell NDS, or Active Directory. This webcast for IT Managers will introduce you to this powerful solution and explain how it supports thorough migration planning and Active Directory pruning and grafting - with no interruption to the business workflow. |
ITPapers.com - Recent Programming Languages White Papers
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Extensibility in Visual Studio 2005 Team System-Level 200 (Oct 31 2004 00:01 GMT) - Visual Studio Team System is a powerful new suite of tools and facilities to be offered as part of the Visual Studio 2005 family. At its core lies the Team Foundation, a set of server-based team collaboration tools that supports source control, work item tracking, build creation and more, enabling organizations to effortlessly manage and track the progress and health of software development projects. The Team Foundation is built on a flexible model that supports extension by third parties and customers alike. This webcast, will focus on the Team Foundation extensibility architecture while providing a broad overview of extensibility throughout the tools included in Visual Studio Team System. |
ITPapers.com - Recent Programming Languages White Papers
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Mathematics Based Software Construction Models (Part 3 of 6): Streamlined Program Coding in C#-Level 200 (Oct 31 2004 00:01 GMT) - How much valuable development time do you spend re-engineering your custom components to suit to new purposes, or adapting a design idea to address a new challenge? Imagine how much more efficient the process would be if you had a carefully thought out array of easily adaptable Visual C# program-types and a few well chosen, highly compatible components, all of which were designed to combine seamlessly and effectively. In this third installment in the six-part webcast series focusing on the powerful concept of mathematics-based software models and components, watch it as they illustrate how easy it is to use these few elements to construct a complete range of correctly designed C# programs. |
ITPapers.com - Recent Call Center / Contact White Papers
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Nortel Networks Case Study: Despatch Industries (Oct 31 2004 00:01 GMT) - Despatch Industries is a thermal-process oven manufacturer. Using a standard automated call distribution (ACD) system to route calls, Despatch's 15 agents had limited control over call routing and no ad hoc reporting tools to measure customer service and efficiency levels. In order to implement an aggressive business plan, management needed baseline information for developing both short-term and long-term goals as well as measuring results. Despatch deployed Nortel's Symposium Express Call Center, which provides agents with realtime statistics on the volume, pattern and types of calls in their queues. |
ITPapers.com - Recent Call Center / Contact White Papers
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City of Amiens: Solutions for Call Centre University (Oct 31 2004 00:01 GMT) - Amiens' call centre university, called SUP MEDIA COM, provides training for all people involved in call centre activities, including call centre agents, supervisors and managers, telecoms engineers and telecoms managers. The University is fully equipped with Nortel Networks' Meridian switches, and runs on the Symposium Call Centre platform throughout. They were selected to train the students, and to assist and support the University in the acquisition of appropriate knowledge. |
ITPapers.com - Recent Call Center / Contact White Papers
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Nortel Networks Case Study: Call Centre Solutions (Oct 31 2004 00:01 GMT) - Call Centre Solutions Ltd. is a Call Centre Operator based in Dublin, Ireland. The challenge was to select an advanced, continuously updated, and flexible call centre platform that could support a variety of business operational requirements, business growth, and geographical expansion in a cost-effective way. The company opted to further develop their call centre services around a Nortel Networks Symposium Call Centre Solution. The system offers skill-based and language-based call routing, which matches agent skills with the level of service required by each customer. |
ITPapers.com - Recent Law & Government White Papers
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Risk Management in Times of Uncertainty-Level 100 (Oct 31 2004 00:01 GMT) - Corporate accountability is rising as organizations are required to comply with a growing roster of regulatory standards. Senior executives are hard-pressed to quickly identify what to address to achieve compliance and then monitoring compliance initiatives so their organizations' are not exposed. The dynamic nature of this multi-regulatory environment makes it clear that the effectiveness of internal controls cannot be addressed without looking at the security of the IT systems involved. In fact, many industry-specific regulations, like HIPAA, GLBA and SOX have implied requirements, which are typically interpreted by auditing frameworks like COBIT and ISO 17799. This webcast will discuss how to implement a successful risk management solution in your environment. |
ITPapers.com - Recent Web Protocols White Papers
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A Riverstone Networks / NextHop SuccessStory (Oct 31 2004 00:01 GMT) - Internet traffic explodes in volume and complexity every day. The demand for robust, reliable routing protocols must keep pace. The challenge for Internet Service Providers (ISPs) is to meet the ever-burgeoning demand for bandwidth with routing solutions that are as reliable as they are scalable. The challenge in all this for Riverstone was to provide stable, proven routing protocols to networking companies that are building out the infrastructure of the wired world. The NextHop GateD carrier-class software suite offers the most complete set of routing protocols in the industry, including OSPF, IS-IS, BGP, Multicast, and IPv6. |
ITPapers.com - Recent Portals White Papers
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A Project to Consolidate Three Problem Management Systems Delivers a Strategic Business Advantage to Radian (Oct 31 2004 00:01 GMT) - Radian one of the largest providers of credit enhancement services in the US. The challenge for Radian's IT department is not just to integrate the systems it inherits, but to assist the organization in developing systems that are more responsive and allow for future growth. Radian ultimately decided its strategic requirements were best met by the Infra web-based service management application from developer Infra Corporation. All of Radian's 1,500 employees have the capability to enter calls into the Infra Customer Portal, in addition to being able to email or phone the IT service desk. |
ITPapers.com - Recent IP Technologies White Papers
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Converged Network Receives High Marks for Productivity, Simplicity, and Choice (Oct 31 2004 00:01 GMT) - Laurentian University is the most comprehensive, bilingual academic institution in Northeastern Ontario. Laurentian University needed a communications network that would support its faculty and staff with improved communications and productivity, while integrating with the existing network infrastructure and meeting future growth requirements. Laurentian University selected Nortel. As an IP Telephony platform, the Nortel's Succession 1000 integrates with existing Meridian 1 systems to leverage previous investments, and it allows customers to migrate to IP on their own terms and timeframes. The Succession platform also enables pure end-to-end IP Telephony to maximize cost savings. |
ITPapers.com - Recent IP Technologies White Papers
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LINZ Creates Virtual Call Centre Using Nortel Networks IP Technology (Oct 31 2004 00:01 GMT) - LINZ is New Zealand's government agency for land and seabed information including information on property surveys and ownership, topographic maps and nautical charts. LINZ needed a complete picture of call-ins and nationwide patterns, as well as reporting systems to ensure planning and scheduling, to avoid abandoned calls and respond more flexibly to call demand. LINZ selected Nortel. The Nortel Networks solution leverages Telecom's IP network to, automatically direct them to the LINZ agent with the most appropriate skills to handle their query, regardless of where that Agent is situated. |
ITPapers.com - Recent IP Technologies White Papers
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arvato systems: Powering the Flow (Oct 31 2004 00:01 GMT) - Arvato Systems plans, develops, operates and maintains complex Information Technology (IT) systems. The Challenge for Arvato was to reduce costs and improve workforce flexibility and to implement VoIP cost-effectively and without user disruption. Arvato selected Nortel. The Nortel Networks Contivity Secure IP Services Gateway serves several roles; as a basic IP access router, a dedicated VPN switch, and a firewall. |
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